Book Review of Employee identity in Indian call centres: The notion of professionalism Ernesto Noronha, Premilla D'Cruz, 2009. Response Books (Sage), New Delhi, 2009

Publication Details

IIMB Management Review xx: 1–2

Publication Type

Journal Articles

School

School of Social Sciences

Programme

Urban and Mobility Studies

Publication date( Day/Month/Year)

Thu, 07/01/2010 - 00:00

Image of the Publication

Book Review of Employee identity in Indian call centres: The notion of professionalism Ernesto Noronha, Premilla D'Cruz, 2009. Response Books (Sage), New Delhi, 2009

Author of the Publication

Designation

Professor and Head